Cancellation & Late Arrival Policy
Our goal at Earth-Moon Acupuncture is to provide quality and individualized care in a timely manner. As such, we would like to inform you of our No-Show, Late-Cancel, and Late-Arrival policies
24-Hour Cancellation Policy
Missed appointments, including No-Show/No-Calls and cancellations without 24-hour prior notice, prevent us from providing care to those who need access to acupuncture and massage. In order to be respectful of the needs of all our patients, please be courteous and call us at 971-273-7177 (*phone # link*) or email the office at info.earthmoon@gmail.com (*email link*) 24 hours in advance of your appointment, so that that time may be given to someone who is in need of care. We can reschedule you for a future appointment when you call in. Failure to do so will result in a $50 charge (which is NOT covered by insurance), being required to call in and schedule for day-of appointments only, or, if problem persists, dismissal from Earth-Moon Acupuncture’s practice.
Late-Arrival Policy
Arriving more than 10 minutes late for your appointment will result in either the need to reschedule your appointment or a reduction of the alloted time for your service
Thank You
Thank you for choosing Earth-Moon Acupuncture for your healthcare needs. We look forward to helping you on your healing journey
